> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tapify.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage your Pro subscription

> Subscribe to Pro, restore a purchase, cancel renewal, or request a refund.

Tapify Pro subscriptions are purchased and managed through the Apple App Store or Google Play. The available plans and current prices appear before you confirm a purchase.

<Note>
  The price shown in the app may differ from the price on the Tapify website because of local currency, regional pricing, and taxes such as VAT. Review the final price shown by Apple or Google before confirming your purchase.
</Note>

## Upgrade to Pro

1. Open **Card**.
2. Tap the **More** button and select **Settings**.
3. Select **Upgrade to Pro**.
4. Choose an available plan.
5. Review the price, billing period, and trial terms.
6. Confirm the purchase with Apple or Google.

When a trial is available to your store account, the purchase screen shows its length and renewal date. The subscription renews automatically unless you cancel it through the store.

## Restore a purchase

Use restore when you already purchased Pro but the app shows **Free**.

1. Open the Tapify Pro purchase screen.
2. Select **Restore** or **Restore purchases**.
3. Make sure the phone uses the same Apple Account or Google Account that made the purchase.

Also sign in to the same Tapify account you used with the subscription. If no active purchase is found, check your store subscriptions before contacting support.

## Cancel your subscription

Deleting Tapify or deleting your Tapify account does not cancel a store subscription. Cancel the subscription separately if you do not want it to renew.

<Tabs>
  <Tab title="iPhone">
    1. Open the iPhone **Settings** app.
    2. Tap your name.
    3. Tap **Subscriptions**.
    4. Select **Tapify**.
    5. Tap **Cancel Subscription** and confirm.

    See [Apple’s subscription guide](https://support.apple.com/kb/HT4098) if Tapify does not appear.
  </Tab>

  <Tab title="Android">
    1. Open **Google Play**.
    2. Tap your profile picture.
    3. Open **Payments & subscriptions → Subscriptions**.
    4. Select **Tapify**.
    5. Tap **Cancel subscription** and follow the prompts.

    See [Google Play’s subscription guide](https://support.google.com/googleplay/answer/7018481) for more help.
  </Tab>
</Tabs>

After cancellation, Pro normally remains available until the end of the paid period or trial shown by the store. Your Tapify account and digital business card remain available.

## Request a refund

Refunds are handled by the store that processed the purchase. Eligibility depends on its policy.

* For an iPhone purchase, use [Apple’s refund request](https://support.apple.com/en-us/106932).
* For an Android purchase, review [Google Play’s refund policy](https://support.google.com/googleplay/answer/2479637).

Cancelling a subscription does not automatically refund an earlier payment.

## Pro is not showing

1. Confirm that the subscription is active in Apple or Google Play.
2. Check that the store account is the one used for the purchase.
3. Check that you are signed in to the correct Tapify account.
4. Open the purchase screen and restore the purchase.
5. Restart Tapify while connected to the internet.

If Pro still does not appear, email [support@tapify.app](mailto:support@tapify.app). Include the email address on your Tapify account and the purchase platform. Do not send full payment-card details.

<Note>
  A team account already includes Pro access. Team billing is managed by the workspace administrator.
</Note>