> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tapify.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Understand how your team captures contacts

> See how team members collect contacts and when those contacts appear in the dashboard.

With **Teams Connect**, owners and admins can open **Contacts** in the web dashboard to see the contacts collected in their team workspace.

## How contacts are added

* **Scan in the app.** A team member can scan a paper business card, the printed details on an event badge, or a supported QR code. They review the result, add a note if needed, and save the contact.
* **Exchange details.** Someone can send their details through a team member’s digital business card. If they leave a message, it appears under **Profile form message**.
* **Enter details manually.** Team members can add contacts in the app. Admins can also [add contacts in the dashboard](https://docs.tapify.app/teams/contacts/manage.md#add-a-contact).

Share the [scanner guide](https://docs.tapify.app/individual/scan-contacts/scan.md) with team members who want to try it.

## When contacts appear

A scan appears in the dashboard after the member saves it and the app syncs. Open the contact to see **Method**, which shows how it was added, and **Connected with**, which shows the team member currently assigned to it.

## FAQ

> [accordion] Why is a contact missing from the dashboard?
>
> Check the selected workspace and its Connect access. Clear the **Tag** and **Connected with** filters, then search by name or email. Ask the member to confirm they saved the contact in the team workspace and open Tapify while online.


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