> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tapify.app/llms.txt
> Use this file to discover all available pages before exploring further.

# I cannot assign an NFC card to a team member

> Check the card’s status and team before assigning it.

Owners and admins can assign an unclaimed NFC card to a member in the same team. An assigned or disabled card is not available in the list of unclaimed cards.

**Applies to:** Team owners and admins using the Tapify web dashboard.

## What to check

* Check **Settings → Products** and confirm that the card is **Unclaimed**.

  * Confirm that the card belongs to the selected workspace.
  * Detach it from its current member before assigning it to someone else.
  * Open the intended member, select **Card**, choose the card code, and select **Save**.

  A disabled card cannot be assigned.

## More help

See [Assign and activate Tapify NFC Cards](/teams/nfc-cards/assign-activate) for the full instructions.

If the issue continues, email [support@tapify.app](mailto:support@tapify.app). Include your account email, team name, and the exact error. Never send a verification code, password, API key, or payment-card details.