> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tapify.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing and trial

> Understand member billing, proration, invoices, and subscription changes.

Tapify Teams is billed by the number of members in a workspace. Each workspace has its own trial, subscription, invoices, and payment details.

Open **Settings → Billing** to see the selected workspace’s plan, status, team members, price per member, and renewal or trial-end date. For current prices, visit the [Tapify pricing page](https://tapify.app/pricing).

## Trial and member billing

A new workspace starts with a 14-day free trial. No payment card is required.

When you subscribe, billing follows the number of members under **Team**, with a minimum of five. Adding or importing members increases the quantity, and deleting members reduces it. Invitation and activation status do not affect billing.

For example, a workspace with three members is billed for five. Adding a fourth or fifth member does not change the amount. Adding a sixth member increases the billing quantity to six.

<Note>
  Imported members are added to the billing quantity immediately. Review a large CSV before importing it.
</Note>

## Choose monthly or yearly billing

1. Open **Settings → Billing**.
2. Select **Subscribe**.
3. Choose **Monthly** or **Yearly**.
4. Review the member count and total, then complete checkout.

Yearly billing shows an equivalent monthly price per member but is charged for the full year. VAT is calculated at checkout and is not included in the displayed subscription price.

## Switch between monthly and yearly billing

You can switch at any time. Open **Settings → Billing**, select **Manage subscription**, and choose **Monthly** or **Yearly** in the billing portal. The portal calculates any prorated charge or credit and shows the exact amount before you confirm.

## How proration works

Tapify automatically prorates member changes. Adding a member creates a charge for the remaining time in the billing period; removing one creates a credit for the unused time.

| Billing schedule | When member changes are billed                                               |
| ---------------- | ---------------------------------------------------------------------------- |
| **Monthly**      | On your next regular monthly invoice.                                        |
| **Yearly**       | On a monthly adjustment invoice. Your base subscription still renews yearly. |

Member changes are grouped instead of creating a separate invoice each time, and they do not change your renewal date. Check the service dates on an invoice to see which period each charge or credit covers.

<Note>
  Prorated credits reduce a future invoice and are not automatically refunded. A member change below the five-member minimum does not change the subscription quantity. For example, moving from five members to four remains billed as five and does not create a credit.
</Note>

## Manage the subscription and invoices

Select **Manage subscription** to open the Stripe-hosted billing portal. There you can:

* View and download invoices
* Update payment, billing, and tax details
* Check charges, credits, and renewal dates
* Switch between monthly and yearly billing
* Cancel the subscription

## Cancel the subscription

Cancel the subscription through the billing portal. The cancellation takes effect at the end of the current billing period, and the workspace keeps access to paid features until that date.

After the billing period ends, paid features are restricted. Tapify retains the workspace data so you can resubscribe later or [delete the workspace](/teams/settings/general#delete-a-workspace) if you no longer need it. Canceling the subscription does not delete the workspace or its data.

## Subscription statuses

| Status                        | Meaning                                                                                         |
| ----------------------------- | ----------------------------------------------------------------------------------------------- |
| **Trial**                     | The 14-day free trial is still active.                                                          |
| **Active**                    | The subscription is paid and available.                                                         |
| **Past due** or **Unpaid**    | A payment needs your attention.                                                                 |
| **Canceled**                  | The paid billing period has ended and paid features are restricted. Workspace data is retained. |
| **Paused**                    | The subscription or its payment collection is paused.                                           |
| **Incomplete** or **Expired** | The subscription checkout or its first payment was not completed.                               |

If a checkout, payment, or member change does not look correct, refresh **Settings → Billing** and open **Manage subscription** to review the invoice. For more help, see [Teams troubleshooting](/teams/help/troubleshooting).