> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tapify.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing

> Learn how your subscription works and how to manage it.

## Overview

For the latest pricing and plans, visit our [pricing page](https://tapify.app/pricing). Tapify's subscription model is straightforward: it's based on the number of team members in your workspace.&#x20;

We use a pro-rated billing system, so you only pay for what you use. Your charges are calculated accordingly each billing cycle.

Billing is available on a monthly or annual basis.

<Tabs>
  <Tab title="Monthly">
    Billing is based on the current number of team members in your workspace. Adding or removing members mid-cycle is billed pro-rata, added team members are charged on the next invoice, while removed members receive a credit.
  </Tab>

  <Tab title="Annually">
    We charge your account annually based on the number of active users in your workspace at the time of purchase.

    If you add or delete team members during the subscription year, we will apply a pro-rated charge or credit for the remaining term. Credits are applied to future invoices but are not refundable.
  </Tab>
</Tabs>

## Manage  billing

Go to [Settings > Billing](https://tapify.app/settings/billing)\*\* to access your subscription information, to check or make changes click the button **View invoices**, from here you can:

* Update your payment information.

* Update the billing- and shipping address.

* Update or add a VAT number.

* Download your invoices.

* If a charge is failed or past due.

### Add or update VAT number

To add a VAT number, select the *“I’m purchasing as a business”* option on the checkout page when subscribing to Tapify. This is useful if you need an invoice with reverse VAT.&#x20;

To update you VAT number go to [Settings > Billing](https://tapify.app/settings/billing) and click the button **View invoices** and navigate to Billing Details.

### Cancel a subscription

Administrators can cancel a subscription by reaching out to us at [support@tapify.io](mailto:support@tapify.io). We’ll handle the cancellation and deletion process for you.

<br />

<Note>
  Your cancellation will take effect at the **end of the billing cycle**. We do not offer any refunds when you cancel your subscription within the billing cycle.
</Note>
