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Owners and admins can find invoices and payment details for the selected Tapify team under Settings → Billing → Manage billing. Each team has its own billing portal and invoices. Applies to: Team owners and admins using the Tapify web dashboard.

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Download an invoice

  1. Select the correct team in the dashboard.
  2. Open Settings → Billing.
  3. Select Manage billing.
  4. Open the invoice history in the billing portal.
  5. Select an invoice and download the available invoice or receipt.
Check the invoice’s service dates as well as its issue date. Member changes can appear as prorated adjustments. Yearly subscriptions can have monthly adjustment invoices in addition to the yearly base invoice.

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Update payment or billing information

Open Manage billing and use the available payment, billing, or tax-information controls. Review the details and save the change. If a past invoice needs correction, contact support instead of assuming that updating your details changes issued invoices.

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If you cannot find a charge

Confirm that you selected the team that was billed. Personal Tapify Pro purchases are handled through Apple or Google Play, and NFC card orders have their own order confirmations. A Teams invoice will not show every Tapify purchase. For help, email support@tapify.app with the team name, account email, and invoice reference. Do not send full card details. See Teams billing and trial for member counts and adjustments.