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Owners and admins can manage invoices under Settings → Billing → Manage billing. This opens the billing portal for the selected workspace.

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Download an invoice

1

Open the billing portal

Select the workspace in Tapify, then open Settings → Billing → Manage billing.
2

Find the invoice

Open History or Invoice history and find the invoice you need.
3

Download the PDF

Open the invoice or its More options menu and select Download invoice. For a payment receipt, select Download receipt if shown.
For help understanding charges, credits, and service dates, see the proration examples.

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Add a VAT number

1

Edit your billing details

In the billing portal, open Wallet → Billing profile → Edit profile. If your portal shows Billing information, use its update option.
2

Enter your VAT number

Under Tax ID, choose the VAT type for your country and enter your full VAT number, including its country prefix where required.
3

Save and check

Select Save and check that the number appears in your billing details.
You can also enter your VAT number during checkout when you first subscribe.

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Update billing or payment details

  • Company details. Use the same billing form to update your company name, billing address, or billing email, then save.
  • Payment method. Open Payment methods, under Wallet if shown. Follow the prompts to add a replacement and select it for future payments.

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FAQ

Check that you selected the workspace that was billed. NFC orders have their own billing records. If Manage billing is missing or you still need a copy, contact Tapify support with your workspace name.
Standard Teams plans bill for at least five members, including members waiting to join. Each invoice line also uses the member count for its own service dates, so earlier adjustments can show a different count from Team today.
Member changes can create monthly adjustment invoices. These cover the time remaining in your paid year. Your regular subscription still renews yearly.
Changes apply to future invoices. For a correction to an issued invoice, contact Tapify support with your workspace name, invoice number, and the details to correct.
Check that you selected the correct VAT type and entered the full number in the format required for your country. If it still fails, contact support with the error shown.