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Tapify Teams Core and Teams Connect are billed by the number of members in a team. Each workspace has its own trial, subscription, invoices, and payment details. Applies to: Team owners and admins using the Tapify web dashboard. Open Settings → Billing to see the selected workspace’s plan, status, team members, price per member, and renewal or trial-end date. See Core and Connect plans for current EUR prices, volume discounts, and included features. Owners and admins can manage billing. Existing or individually agreed subscriptions may have different prices or member minimums; use the terms shown for your subscription.

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Trial and member billing

A new workspace starts with a 14-day free trial. No payment card is required. When you subscribe, billing follows the number of members under Team, with a minimum of five. Adding or importing members increases the quantity, and deleting members reduces it. Invitation and activation status do not affect billing. For example, a workspace with three members is billed for five. Adding a fourth or fifth member does not change the amount. Adding a sixth member increases the billing quantity to six.
Imported members are added to the billing quantity immediately. Review a large CSV before importing it.

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Choose monthly or yearly billing

  1. Open Settings → Billing.
  2. Select Choose a plan.
  3. Choose Core or Connect and monthly or yearly billing.
  4. Review the member count, trial terms, and total, then complete checkout.
Yearly billing shows an equivalent monthly price per member but is charged for the full year. VAT is calculated at checkout and is not included in the displayed subscription price.

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Switch between monthly and yearly billing

Open Settings → Billing → Change plan. Switching from monthly to yearly can start after confirmation; switching from yearly to monthly is scheduled for renewal. Check the effective date and any charge before confirming. See Change your Teams plan.

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How proration works

Tapify automatically prorates member changes. Adding a member can create a charge for the remaining time in the billing period; removing one can create a credit for unused time. Volume-price changes can also affect the adjustment, so review the invoice when the team crosses a pricing threshold. Member changes are grouped instead of creating a separate invoice each time, and they do not change your renewal date. Check the service dates on an invoice to see which period each charge or credit covers.
Prorated credits reduce a future invoice and are not automatically refunded. A member change below the five-member minimum does not change the subscription quantity. For example, moving from five members to four remains billed as five and does not create a credit.

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Manage the subscription and invoices

Select Manage billing to open the Stripe-hosted billing portal. See Download Teams invoices and update payment details for the steps. There you can:
  • View and download invoices
  • Update payment, billing, and tax details
  • Check charges, credits, and renewal dates
  • Cancel the subscription

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Cancel the subscription

Follow Cancel your Tapify Teams subscription to stop renewal through the billing portal. The cancellation takes effect at the end of the current billing period, and the workspace keeps access to paid features until that date. After the billing period ends, paid features are restricted. Tapify retains the workspace data so you can resubscribe later or delete the workspace if you no longer need it. Canceling the subscription does not delete the workspace or its data.

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Subscription statuses

The status under Settings → Billing explains the selected team’s current subscription state. If a checkout, payment, or member change does not look correct, refresh Settings → Billing and open Manage billing to review the invoice. For more help, see Teams troubleshooting.