Trial and member billing
A new workspace starts with a 14-day free trial. No payment card is required. When you subscribe, billing follows the number of members under Team, with a minimum of five. Adding or importing members increases the quantity, and deleting members reduces it. Invitation and activation status do not affect billing. For example, a workspace with three members is billed for five. Adding a fourth or fifth member does not change the amount. Adding a sixth member increases the billing quantity to six.Imported members are added to the billing quantity immediately. Review a large CSV before importing it.
Choose monthly or yearly billing
- Open Settings → Billing.
- Select Subscribe.
- Choose Monthly or Yearly.
- Review the member count and total, then complete checkout.
Switch between monthly and yearly billing
You can switch at any time. Open Settings → Billing, select Manage subscription, and choose Monthly or Yearly in the billing portal. The portal calculates any prorated charge or credit and shows the exact amount before you confirm.How proration works
Tapify automatically prorates member changes. Adding a member creates a charge for the remaining time in the billing period; removing one creates a credit for the unused time.
Member changes are grouped instead of creating a separate invoice each time, and they do not change your renewal date. Check the service dates on an invoice to see which period each charge or credit covers.
Prorated credits reduce a future invoice and are not automatically refunded. A member change below the five-member minimum does not change the subscription quantity. For example, moving from five members to four remains billed as five and does not create a credit.
Manage the subscription and invoices
Select Manage subscription to open the Stripe-hosted billing portal. There you can:- View and download invoices
- Update payment, billing, and tax details
- Check charges, credits, and renewal dates
- Switch between monthly and yearly billing
- Cancel the subscription
Cancel the subscription
Cancel the subscription through the billing portal. The cancellation takes effect at the end of the current billing period, and the workspace keeps access to paid features until that date. After the billing period ends, paid features are restricted. Tapify retains the workspace data so you can resubscribe later or delete the workspace if you no longer need it. Canceling the subscription does not delete the workspace or its data.Subscription statuses
If a checkout, payment, or member change does not look correct, refresh Settings → Billing and open Manage subscription to review the invoice. For more help, see Teams troubleshooting.