You can delete a personal Tapify account from the mobile app. This action is permanent and cannot be undone.
Applies to: People using Tapify on iPhone or Android, including team members unless stated otherwise.
Deleting your account is different from canceling Tapify Pro. Cancel an active Apple or Google Play subscription separately to prevent another renewal.
Can I keep using Pro after deleting my account?
No. You cannot use Pro through a deleted Tapify account. An Apple or Google Play subscription can still keep charging until you cancel it separately. If you only want to stop paying for Pro, cancel the subscription and keep your account so you can continue using Free.
Before deleting your account
Check the following:
- Save any contact information you still need.
- Cancel Tapify Pro, if active.
- Remove your Tapify Wallet card from Apple or Google Wallet if you no longer want it there.
- Remember that contacts already copied to your phone are not removed automatically.
People who previously saved a copy of your contact details keep that copy. Tapify cannot remove information already stored on another person’s device.
Delete a personal account
- Open Card.
- Tap the More button and select Settings.
- Open Account.
- Select Delete account.
- Read the confirmation carefully.
- Select Delete Account to confirm.
Tapify signs you out after the request succeeds. The link to your digital business card will no longer provide access to the deleted account.
For information about deletion and legal retention, read the Tapify Privacy Policy.
Team-managed accounts
You cannot delete an account managed by a workspace. Contact your workspace administrator and ask them to remove you from the team.
If you cannot access the app
Email support@tapify.app from the email address connected to your Tapify account. State that you want to delete the account. Tapify may ask you to confirm your identity before processing the request.
If the in-app deletion fails, check your connection and try once more before contacting support. 
