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Use these steps when the card in Wallet or a Tapify shortcut shows old details, is missing, or cannot be added. First check that your online digital business card is correct. Applies to: People using Tapify on iPhone or Android, including team members unless stated otherwise.

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What to check

  • Open Tapify while connected to the internet.
    • Confirm that your digital business card looks correct in the app.
    • Remove and add the Wallet card or widget again if needed.
    • On Android, allow notifications for Show QR Automatically.
    • On iPhone, turn Start Live Activity Automatically off and on again.
    If Apple Wallet cannot add the Wallet card, check that Wallet is available on the device. If Google Wallet does not open, install or update Google Wallet.

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More help

See Add your card to Wallet and phone shortcuts for the full instructions. If the issue continues, email support@tapify.app. Include your account email, phone model and system version, and the exact error. Never send a verification code, password, API key, or payment-card details.