Check the receiving phone
- Wake and unlock the phone.
- On Android, check that the phone supports NFC and that NFC is turned on.
- Hold the card still near the NFC reader. On most iPhones it is near the top; on Android it is often near the center or upper back.
- Remove a thick or metal case, or a magnetic accessory, if it interferes with the tap.
- Try the card with another compatible phone.