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For a team-owned NFC card, an owner or admin can move the card to the correct member. For a personal NFC card, contact support with the card code and account email instead. Applies to: Team owners and admins using the Tapify web dashboard.

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What to check

  1. Open the currently assigned member under Team.
  2. Select Card and detach it.
  3. Open the correct member and assign the released card code.
  4. Tap the card or scan its printed QR code again.
The physical card and its QR code update to the newly assigned digital business card.

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More help

See Assign and activate Tapify NFC Cards for the full instructions. If the issue continues, email support@tapify.app. Include your account email, team name, and the exact error. Never send a verification code, password, API key, or payment-card details.