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Use these steps when you cannot sign in to the Tapify Teams web dashboard. Team members use the mobile app unless they also have a separate admin invitation. Applies to: Team owners and admins using the Tapify web dashboard.

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What to check

  • Use the work email connected to your owner or admin account.
    • Enter the newest 6-digit verification code you received.
    • Check spam or junk folders for the email from Tapify.
    • Request another code if the first one expired.
    • Make sure you are using Tapify Teams, not the mobile app sign-in for a personal account.
    If Tapify says no Teams account exists, ask the workspace owner to confirm your admin invitation and email address.

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More help

See Invite admins and manage dashboard access for the full instructions. If the issue continues, email support@tapify.app. Include your account email, team name, and the exact error. Never send a verification code, password, API key, or payment-card details.