Skip to main content
Use these checks when an invited member cannot open their team-managed digital business card in the Tapify app. The sign-in email must match the email on the member record. Applies to: Team owners and admins using the Tapify web dashboard.

​
What to check

  • Confirm that the member exists under Team.
    • Send or resend their invitation.
    • Ask them to sign in with the invited email address.
    • With email sign-in, ask them to use the newest 6-digit code.
    • Confirm that the member has an internet connection and the latest Tapify app.
    Share Sign in and set up Tapify for device-specific instructions.

​
More help

See Join your team in the Tapify app for the full instructions. If the issue continues, email support@tapify.app. Include your account email, team name, and the exact error. Never send a verification code, password, API key, or payment-card details.