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Custom domains require Teams Connect. An owner or admin adds the domain in Tapify, and the person managing your domain updates its Domain Name System (DNS) records. Applies to: Team owners and admins using the Tapify web dashboard.

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What to check

  • Use a full subdomain such as card.example.com, without https://.
    • Add every DNS record shown under Settings → Domain.
    • Copy the record type, name, and value exactly.
    • Check whether your DNS provider automatically adds the main domain to the record name.
    • Remove conflicting records for the same subdomain.
    • Allow time for DNS changes to propagate, then return to the Domain page.
    Ask the person who manages your domain to compare the live DNS records with Tapify if the status remains Needs configuration.

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More help

See Set up a custom domain for the full instructions. If the issue continues, email support@tapify.app. Include your account email, team name, and the exact error. Never send a verification code, password, API key, or payment-card details.