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Tapify Teams billing counts member records, including members who have not accepted their invitations. Standard Core and Connect subscriptions have a five-member billing minimum. Applies to: Team owners and admins using the Tapify web dashboard.

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What to check

Billing follows the total number of members under Team. Tapify Teams also has a five-member billing minimum. Compare Team with the billed quantity, including pending and uninvited members. Do not delete a member solely to adjust an invoice: deletion also removes their access and digital business card. Ask support if the count still looks wrong. Recent subscription changes can produce a prorated charge or credit on your invoice.

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More help

See Teams billing, member counts, and trial for the full instructions. If the issue continues, email support@tapify.app. Include your account email, team name, and the exact error. Never send a verification code, password, API key, or payment-card details.